Shipping policy

Shipping Policy:

Thank you for shopping with Ninth Street! We want to ensure a smooth and transparent shopping experience for our customers. Please take a moment to review our shipping policy:

1. Order Processing Time: Orders are typically processed within 1-2 weeks from the time they are placed. Please note that order processing may be delayed during peak seasons or due to unforeseen circumstances.

2. Shipping Methods: We offer various shipping options to meet your needs. The available shipping methods, including estimated delivery times and costs, will be displayed during the checkout process. Ninth Street reserves the right to select the most suitable shipping carrier for your order.

3. Tracking Information: Once your order has been shipped, you will receive a shipping confirmation email with tracking information. You can use this information to track the status and delivery of your package.

4. Shipping Delays: While we strive to deliver your order on time, please be aware that shipping delays may occur due to factors beyond our control, such as weather conditions, customs processing, or carrier issues. Ninth Street is not responsible for any delays caused by external factors.

5. International Shipping: For international orders, please be aware of any customs duties, taxes, or fees that may be imposed by your country's customs authorities. These charges are the responsibility of the customer.

6. Lost or Stolen Packages: Ninth Street is not responsible for lost or stolen packages. If you believe your package has been lost or stolen, please contact the shipping carrier with your tracking information. If you encounter any issues, our customer service team will do their best to assist you.

7. Address Accuracy: Please ensure that your shipping address is accurate and complete. Ninth Street is not responsible for orders shipped to incorrectly provided addresses. If you need to make changes to your shipping address, contact our customer service team as soon as possible.

8. Contact Information: If you have any questions or concerns regarding our shipping policy, please contact our customer service team at contact@shopon9thstreet.com.

Thank you for choosing Ninth Street! We appreciate your business.

Sincerely,

Ninth Street Team